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Tell us what you are trying to protect.
If you are an individual with a couple of policies and a complicated family, say so. If you are an estate planner weighing whether to put this in front of clients, say that instead — the conversation is different.
We read every message ourselves and reply as people. There is no sequence to escape from, and we do not rent, sell, or share your address.
What happens after you write
We reply from a real address, usually within a day or two. If you asked a specific question about your own designations, expect a specific answer — and expect us to say plainly when a question is one for your attorney or your carrier rather than for us.
We do not add you to a list, and we do not follow up repeatedly. One reply, and then the ball is in your court.